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Terms & Conditions

Clear terms for booking, communication, and website use

These terms are written for PET5150’s actual grooming lead flow, booking windows, appointment-related texting, and customer support process.

Last updated: April 22, 2026

Acceptance of Terms

By using the PET5150 website, submitting a lead form, requesting a booking, or interacting with our booking and communication tools, you agree to these Terms & Conditions.

If you do not agree with these terms, do not use the site or submit a booking or contact request through PET5150.

Services and Booking Requests

PET5150 provides dog grooming-related information, booking intake, scheduling support, and customer communication through this website. A form submission or booking request does not, by itself, guarantee an appointment until PET5150 confirms or records the request within its scheduling process.

PET5150 may decline, reschedule, or adjust booking requests when necessary for staffing, service capacity, pet handling needs, safety concerns, or operational limitations.

Appointment Windows and Availability

PET5150 may use flexible service or arrival windows rather than exact minute-by-minute appointment times. Booking windows displayed on the site are intended to reflect current operational availability but may change without notice as bookings are placed or scheduling needs shift.

Availability shown on the site is informational and operational in nature. PET5150 may update, remove, or modify windows, service blocks, or premium windows as needed.

Customer Responsibilities

You are responsible for providing accurate contact information, including a valid phone number and any email address you choose to submit. Incorrect contact details may prevent PET5150 from confirming, updating, or supporting your booking request.

You are also responsible for providing accurate service request information and any pet-related details that could affect scheduling, handling, timing, or pricing.

Cancellations and Rescheduling

PET5150 may allow cancellations or rescheduling when requested with reasonable notice, but availability for replacement windows is not guaranteed. Missed, late, or repeatedly changed appointments may require follow-up confirmation before future booking requests are accepted.

Because scheduling needs may change, PET5150 reserves the right to reschedule, adjust, or confirm a booking window when necessary for business operations or pet-safety concerns.

Payments and Pricing

Prices, service ranges, and premium windows shown or described through the website are subject to change. Final pricing may depend on coat condition, pet size, handling needs, service scope, timing, or any additional details discovered before or during the appointment process.

A booking request or website visit does not lock in a final quoted price unless PET5150 separately confirms pricing for the requested service.

SMS Terms and Consent

By providing your phone number and opting in, you agree to receive appointment-related text messages from PET5150. These messages are intended for booking confirmations, reminders, support, follow-up tied to your request, and other service-related communication only.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent to receive text messages is not a condition of purchase, and SMS consent is not shared with third parties or affiliates for their marketing purposes.

Website Use

You agree not to misuse the PET5150 website, booking flow, or messaging tools. This includes submitting false information, attempting to interfere with the site, using automated methods to abuse the forms, or using the site in a way that disrupts business operations.

PET5150 may suspend access, block abuse, or disregard submissions that appear fraudulent, abusive, or operationally harmful.

Disclaimers and Limitation of Liability

The PET5150 website and related booking tools are provided on an as-is and as-available basis. PET5150 does not guarantee uninterrupted access to the site, exact display accuracy at all times, or that every communication channel will be available without delay.

To the fullest extent permitted by law, PET5150 is not liable for indirect, incidental, special, or consequential damages arising from use of the website, booking requests, communication delays, or scheduling changes. Nothing in these terms is intended to waive rights that cannot legally be waived.

Changes to Terms

PET5150 may update these Terms & Conditions from time to time. Updated terms will appear on this page with a revised Last updated date. Continued use of the site after changes are posted means you accept the updated terms.

Contact Information

If you have questions about these Terms & Conditions, booking expectations, or appointment-related messaging, contact PET5150 at (928) 577-7390 or through https://grooming.5150pet.com.

These terms are intended for general website and consumer-booking use. They should be reviewed and adjusted if PET5150 later changes its service model, cancellation rules, or messaging practices.