Privacy that matches how PET5150 actually works

PET5150 uses this website to collect grooming lead requests, booking requests, and related customer communication details so we can respond to inquiries, confirm appointments, send reminders, and support existing customers.

This Privacy Policy explains what information we collect, how we use it, how appointment-related text messaging works, and what choices you have when interacting with PET5150 through this site.

We may collect personal information you provide directly through the site, including your name, phone number, email address, pet or service request details, notes you submit with a request, and booking details such as appointment windows or confirmation status.

If you communicate with PET5150 by text message or other support channels, we may also retain message history, delivery records, reply activity, and related operational information needed to manage bookings, reminders, and customer support.

We use the information collected through this website to respond to grooming inquiries, review availability, confirm or manage booking requests, send appointment-related reminders, provide customer support, and maintain internal business records tied to scheduling and service operations.

We may also use submission and booking information to improve site performance, review lead activity, reduce spam or misuse, and support operational follow-up related to services requested through PET5150.

We use Google Tag Manager to manage Google Analytics and Google Ads measurement tags. These services may use cookies and similar technologies to measure website activity and advertising performance. We measure actions such as grooming-page visits, booking steps, submitted requests, bookings, and clicks on our business phone number. A phone-number click does not tell us whether a call was answered or an appointment was booked.

We use first-party browser storage to remember advertising campaign parameters and Google click identifiers (GCLID, GBRAID, or WBRAID), the public landing page, referring site, and initial visit time for a 30-day attribution period. This information can be saved with your request and booking so we can understand which advertising led to a service. Browser storage also helps prevent duplicate measurement events. Booking records follow the retention practices described below.

Our application measurement events do not include pet owner names, raw phone numbers, raw email addresses, or free-text booking details. Advertising identifiers remain linked to our internal records. This attribution feature does not automatically upload customer contact details or completed-service records to Google.

You can clear or block cookies and site storage in your browser. This may limit measurement and remembering where a visit came from. You can still contact us by phone. For information about Google's data practices, visit https://policies.google.com/technologies/partner-sites.

If you provide your phone number and opt in through the PET5150 lead or booking flow, you agree to receive appointment-related text messages from PET5150. These messages are intended for confirmations, reminders, booking follow-up, and customer support connected to your grooming request.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of future text messages. Reply HELP for help, or contact PET5150 through the website or by phone if you need support with a scheduled service.

PET5150 does not sell your personal information. We may use service providers that help us operate the website, store lead or booking information, send emails, or deliver appointment-related text messages on our behalf.

SMS consent is not shared with third parties or affiliates for their marketing purposes. Information related to text messaging is used only for the operational and customer-service purposes described in this policy.

We keep information for as long as reasonably necessary to respond to inquiries, manage bookings, maintain business records, resolve disputes, comply with legal obligations, and support normal operations of PET5150.

We use reasonable administrative and technical measures to protect information submitted through the site, but no website, storage platform, text-messaging provider, or email system can guarantee absolute security.

You may choose not to provide optional information such as your email address, but doing so may limit how we communicate pricing, confirmations, or follow-up details.

You may opt out of appointment-related text messaging by replying STOP. You may also ask PET5150 to update or stop using certain contact details for future follow-up by reaching out through the website or by phone.

This website is intended for adults requesting grooming services for their household pets. PET5150 does not knowingly collect personal information directly from children through this site.

PET5150 may update this Privacy Policy from time to time to reflect business, site, or messaging changes. Updated versions will be posted on this page with a revised Last updated date.

If you have privacy questions, want help with text-message preferences, or need assistance with a booking request, contact PET5150 at (928) 577-7390 or through the contact and booking features on https://grooming.5150pet.com.